Hadesbet Privacy and Data Protection
Data protection at Hadesbet covers every detail we hold, from account information to payment records tied to methods such as iDEAL, Visa, Mastercard and Apple Pay. We operate under a Curacao licence and pair that with a 200% up to £15000 + 300 free spins welcome offer for new players.
Claim 200% + 300 FSWhat Data We Collect and Why
As a Curacao-licensed Hadesbet online casino, we collect only the information needed to open an account, process payments and provide support. Identity details confirm who holds the account, payment details let us process deposits and withdrawals through iDEAL, Visa, Mastercard and Apple Pay, and communication records let our Live Chat and Email team, available 24/7, follow up on a query accurately.
| Data Category | Purpose | Example |
|---|---|---|
| Account data | Registration and identity verification | Name, date of birth, contact details |
| Payment data | Processing deposits and withdrawals | iDEAL, Visa, Mastercard, Apple Pay records |
| Support data | Handling player enquiries | Live Chat and Email correspondence |
These three categories cover everything we need to run an account safely and to resolve a question without asking for information twice.
How We Protect Account Information
Operating under our Curacao licence requires us to keep account and payment records secure and to use them only for the purposes stated when a player registers. Deposit and withdrawal data linked to iDEAL, Visa, Mastercard and Apple Pay is processed solely to complete a transaction and is not shared for unrelated marketing by third parties.
Support and Communication Records
When a player contacts us through Live Chat or Email, our 24/7 support team keeps a record of that conversation so a follow-up message can reference the same case rather than starting over. This applies equally to questions about the deposit and withdrawal methods we offer and to general account queries.
We encourage players who want more detail on how their account is managed, including password recovery, to review the process described on our account access page before raising a support ticket.
Player Rights Over Personal Data
Every account holder at Hadesbet can ask what personal information we hold, request a correction where details such as a contact address have changed, or ask for an account to be closed. Requests of this kind are handled through Live Chat or Email, the same channels our support team staffs around the clock.
Payment information tied to methods like iDEAL, Visa, Mastercard and Apple Pay is retained only as long as needed to resolve a transaction, confirm a deposit shown under our minimum deposit terms, or meet a verification step connected to a withdrawal under our payout process.
Players who prefer to manage how much time or money they commit can also set limits through our self-exclusion options, which sit alongside these data rights rather than replacing them.